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Frequently Asked Questions
No appointment? No problem! Walk-ins are always welcome, but we do recommend scheduling ahead to ensure we can give you our full attention.
Applying for an apartment is a breeze! Just head over to our floorplan page online, and you can complete your application right there. If you have any questions or need help along the way, feel free to reach out!
Our application process typically takes 24-72 hours. We partner with a third-party system that evaluates each applicant based on credit, criminal history, and other key factors like income, employment, and residence history. Once everything is reviewed, our team will reach out to you with the results as soon as possible. We can’t wait to welcome you to our community!
When applying, there are just a couple of upfront costs to take care of: a $200 hold fee, that will go towards your security deposit when you move in, a security deposit (which you can find our current amount on our floorplan page) and a $50 application fee per person over 18. If you have any questions or need more details, we're just a call or message away! We're here to help make the process as smooth as possible!
Paying rent is a breeze with BRG! You’ve got plenty of options: pay online through the BRG Resident Portal, the BRG Apartments App, Text to Pay, Apple Pay, Masterpass, or even WIPS/PayNearMe for quick cash payments at thousands of local retail stores. Please note, we don’t accept checks at our leasing office, so these digital options are the way to go!
Yes, renter's insurance is a must at all BRG communities! You can easily grab a policy through our trusted insurance partner or choose your own Personal HO4 (Renter’s Insurance) from any provider you like. Just make sure to upload your proof of coverage, and you're all set!
Milford School District
While utilities aren't included in the rent, this gives you the flexibility to manage them based on your personal usage. If you have any other questions or need more details, we're here to help!
Getting your utilities set up is super easy! Just reach out directly to the local utility companies with your new address, and they'll get you connected in no time. If you need any help finding the right contacts, we’re here for you at the leasing office.
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Our team is always ready to answer your questions.
Testimonials
We have been here over two years and we love it. Maintenance issues are fixed very fast.The grounds and pool are kept immaculate .the apartments are big and the place is quiet.
- Google
I sincerely want to thank Cass and the community for their hospitality the past five years. It meant a lot and what you were willing to do for me and helping me have a great home. Living on your own for the first time can be a scary thing, but you all made it so much easier and help me so much to be able to be in a position to do it! It was a great place to live, and that the new resident will receive the same quality of leadership that I have.
- Resident Letter
I have lived at CW for two years and it is a very nice apartment complex. Overall well maintained and clean, quiet. The rent is a little too pricey for the lack of amenities that is offered. Seems to be a constant switch in management and maintenance, making it hard to know who is in charge of what.
- Google
We have lived in Concord Woods 2x now and we love the amount of space these apartments have w/ washer & dryer connections! I think the price is the best bang for your buck, especially with current pricing I've seen at other complex's with smaller units. Maintenance was always quick to fix problems and we have had easy communication with Alex!
- Google