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Frequently Asked Questions
No appointment? No problem! Walk-ins are always welcome, but we do recommend scheduling ahead to ensure we can give you our full attention.
Applying for an apartment is a breeze! Just head over to our floorplan page online, and you can complete your application right there. If you have any questions or need help along the way, feel free to reach out!
Our application process typically takes 24-72 hours. We partner with a third-party system that evaluates each applicant based on credit, criminal history, and other key factors like income, employment, and residence history. Once everything is reviewed, our team will reach out to you with the results as soon as possible. We can’t wait to welcome you to our community!
When applying, there are just a couple of upfront costs to take care of: a $200 hold fee, that will go towards your security deposit when you move in, a security deposit (which you can find our current amount on our floorplan page) and a $50 application fee per person over 18. If you have any questions or need more details, we're just a call or message away! We're here to help make the process as smooth as possible!
Paying rent is a breeze with BRG! You’ve got plenty of options: pay online through the BRG Resident Portal, the BRG Apartments App, Text to Pay, Apple Pay, Masterpass, or even WIPS/PayNearMe for quick cash payments at thousands of local retail stores. Please note, we don’t accept checks at our leasing office, so these digital options are the way to go!
While utilities aren't included in the rent, this gives you the flexibility to manage them based on your personal usage. If you have any other questions or need more details, we're here to help!
Yes, renter's insurance is a must at all BRG communities! You can easily grab a policy through our trusted insurance partner or choose your own Personal HO4 (Renter’s Insurance) from any provider you like. Just make sure upload your proof of coverage, and you're all set!
We're located in Boone County!
Getting your utilities set up is super easy! Just reach out directly to the local utility companies with your new address, and they'll get you connected in no time. If you need any help finding the right contacts, we’re here for you at the leasing office.
Didn't find an answer?
Our team is always ready to answer your questions.
Testimonials
This is my first experience living on my own. From the maintenance team to the office staff, Wentworth Estates is the best. Their compassion and kindness are indescribable, the staff takes the time to know YOU. I’ve never entered the office and had someone not know who I am. The maintenance team is beyond helpful and timely. Such a great place to live, clean and beautiful units with a wide variety to find exactly what you’re looking for.
- Google
I have nothing but good things to say about this community. The girls in the office are absolutely amazing to deal with. They handle any concerns in a timely manner and are on the ball. When it comes to maintenance issues, they deal with them right away and get the problem solved. I am very happy here.
- Google
Just moved in. The process went smoothly. They accommodated to my requests within reason and without hesitation. Super polite staff, quaint living space, quiet neighborhood. The place is older but they are slowly renovating the whole property.
- Google
I have lived at Wentworth for a couple years now and I’d like to say that it’s a great place. The location is very convenient and close to everything! Although it’s not the newest property they have started updating and making improvements plus it’s a very affordable place to live. The management team in my opinion is wonderful!! Every time I stop into the office I am greeted with a smile. I haven’t had much trouble with my apartment but the few times I’ve needed something fixed the maintenance.
- Google