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Frequently Asked Questions
No appointment? No problem! Walk-ins are always welcome, but we do recommend scheduling ahead to ensure we can give you our full attention.
Applying for an apartment is a breeze! Just head over to our floorplan page online, and you can complete your application right there. If you have any questions or need help along the way, feel free to reach out!
Our application process typically takes 24-72 hours. We partner with a third-party system that evaluates each applicant based on credit, criminal history, and other key factors like income, employment, and residence history. Once everything is reviewed, our team will reach out to you with the results as soon as possible. We can’t wait to welcome you to our community!
When applying, there are just a couple of upfront costs to take care of: a $200 hold fee, that will go towards your secuirty deposit when you move in, a security deposit (which you can find our current amount on our floorplan page) and a $50 application fee per person over 18. If you have any questions or need more details, we're just a call or message away! We're here to help make the process as smooth as possible!
Paying rent is a breeze with BRG! You’ve got plenty of options: pay online through the BRG Resident Portal, the BRG Apartments App, Text to Pay, Apple Pay, Masterpass, or even WIPS/PayNearMe for quick cash payments at thousands of local retail stores. Please note, we don’t accept checks at our leasing office, so these digital options are the way to go!
Yes, renter's insurance is a must at all BRG communities! You can easily grab a policy through our trusted insurance partner or choose your own Personal HO4 (Renter’s Insurance) from any provider you like. Just make sure to upload your proof of coverage, and you're all set!
Hunter's Creek is situated in the Sycamore School District.
While utilities aren't included in the rent, this gives you the flexibility to manage them based on your personal usage. If you have any other questions or need more details, we're here to help!
Getting your utilities set up is super easy! Just reach out directly to the local utility companies with your new address, and they'll get you connected in no time. If you need any help finding the right contacts, we’re here for you at the leasing office.
Didn't find an answer?
Our team is always ready to answer your questions.
Testimonials
We stayed for 2 years in Hunters Creek. Management and staff were great and always took care of any maintenance request promptly. Overall it was a great experience staying there.
- Google
My teenage daughter and I recently moved into the community and we are very pleased with living here. My two bedroom is spacious, and the perfect space for us. It's a quiet, clean diverse community. Everyone has been friendly. The pool is clean and a great place for family to eat snacks, grill, and connect w/ neighbors. I had some maintenance issues that needed to be addressed, and they were all taken care of promptly! Jen in management went above and beyond to ensure that everything was taken c
- Google
I've completely happy with my choice to live here. Staff is amazing, helpful and caring. Its always been their top priority to make me happy. Community is safe and comforable. Jen, Jacqueline and Jim are a fabulous team!!!
- Google
Apartments and the community are really good. The staff is very friendly and they respond on time in case of any maintenance requests. Highly recommend it.
- Google
this place is awesome, very nice and clean apartments, I never had a problem finding a parking spot. Jennifer, the manager, was beyond helpful and one of the most friendly people I’ve ever had the pleasure of meeting, and the maintenance crew was always there and ready for any help I needed right away. Definitely recommend these apartments to anybody.
- Google
I lived at Hunter's Creek from 10/19 to 10/2020, if it weren't for buying my first house I would still be there. I had an amazing experience there, the staff goes above and beyond to help you with anything. Jenn the manager was amazing during my short period of not living in the apartment due to being diagnosed with cancer so I moved home with my parents during treatment. After that I came back with no issues and they assisted me with whatever I needed.
- Google