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Frequently Asked Questions
No appointment? No problem! Walk-ins are always welcome, but we do recommend scheduling ahead to ensure we can give you our full attention.
Applying for an apartment is a breeze! Just head over to our floorplan page online, and you can complete your application right there. If you have any questions or need help along the way, feel free to reach out!
Our application process typically takes 24-72 hours. We partner with a third-party system that evaluates each applicant based on credit, criminal history, and other key factors like income, employment, and residence history. Once everything is reviewed, our team will reach out to you with the results as soon as possible. We can’t wait to welcome you to our community!
When applying, there are just a couple of upfront costs to take care of: a $200 hold fee, that will go towards your security deposit when you move in, a security deposit (which you can find our current amount on our floorplan page) and a $50 application fee per person over 18. If you have any questions or need more details, we're just a call or message away! We're here to help make the process as smooth as possible!
Paying rent is a breeze with BRG! You’ve got plenty of options: pay online through the BRG Resident Portal, the BRG Apartments App, Text to Pay, Apple Pay, Masterpass, or even WIPS/PayNearMe for quick cash payments at thousands of local retail stores. Please note, we don’t accept checks at our leasing office, so these digital options are the way to go!
Yes, renter's insurance is a must at all BRG communities! You can easily grab a policy through our trusted insurance partner or choose your own Personal HO4 (Renter’s Insurance) from any provider you like. Just make sure to upload your proof of coverage, and you're all set!
Sycamore School District
While utilities aren't included in the rent, this gives you the flexibility to manage them based on your personal usage. If you have any other questions or need more details, we're here to help!
Getting your utilities set up is super easy! Just reach out directly to the local utility companies with your new address, and they'll get you connected in no time. If you need any help finding the right contacts, we’re here for you at the leasing office.
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Our team is always ready to answer your questions.
Testimonials
I have lived at the Fox Run Apartments in Blue Ash, OH for almost two years and it has been fantastic. The office staff, Cindy and Chole, are so sweet, friendly and helpful. The maintenance staff (Brian in particular) are extremely hardworking, knowledgeable and prompt. If I put a maintenance request in, it will be done within the same week, even the low priority requests. This week, all new pool furniture was put around the pool area. Beautiful, comfortable, sturdy pool chairs, tables, chairs
- Facebook
Staff and maintenance are awesome! Quiet area and great schools!
- Apartment Guide
I liked this society because the size of 2bhk apartment is very good , it is spacious . I loved the living room space size in comparison to other society in this area.
- Google
Spacious and affordable
- Google
Wow! If you're searching for an apartment to rent in Blue Ash, Ohio; Fox Run Apartments is where you want to end up! Not only is it affordable, but the level of service that comes with renting is incredible! Unusual request is not an issue when it comes to BRG! 2020 is not the year for most of us, with Covid-19 making every task difficult! Not only did BRG abide by regulations and bi-laws, they went out of their way for each and every tenet.
- Google
I've live here with my GF for quite a few months now And I can say, I love this place. The neighbors and management! Its a community of its own and I couldn't be more pleased!
- Google
Stayed here for 7+ years. Nice play area, pool and pool party. Good neighbors and kind management. Maintenance was quick and prompt. Had few issues with Heating/Cooling, but overall, it was a pleasant stay. Thank you.
- Google