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Frequently Asked Questions
No appointment? No problem! Walk-ins are always welcome, but we do recommend scheduling ahead to ensure we can give you our full attention.
Applying for an apartment is a breeze! Just head over to our floorplan page online, and you can complete your application right there. If you have any questions or need help along the way, feel free to reach out!
Our application process typically takes 24-72 hours. We partner with a third-party system that evaluates each applicant based on credit, criminal history, and other key factors like income, employment, and residence history. Once everything is reviewed, our team will reach out to you with the results as soon as possible. We can’t wait to welcome you to our community!
When applying, there are just a couple of upfront costs to take care of: a $200 hold fee, that will go towards your security deposit when you move in, a security deposit (which you can find our current amount on our floorplan page) and a $50 application fee per person over 18. If you have any questions or need more details, we're just a call or message away! We're here to help make the process as smooth as possible!
Paying rent is a breeze with BRG! You’ve got plenty of options: pay online through the BRG Resident Portal, the BRG Apartments App, Text to Pay, Apple Pay, Masterpass, or even WIPS/PayNearMe for quick cash payments at thousands of local retail stores. Please note, we don’t accept checks at our leasing office, so these digital options are the way to go!
Yes, renter's insurance is a must at all BRG communities! You can easily grab a policy through our trusted insurance partner or choose your own Personal HO4 (Renter’s Insurance) from any provider you like. Just make sure to upload your proof of coverage, and you're all set!
South Western
While utilities aren't included in the rent, this gives you the flexibility to manage them based on your personal usage. If you have any other questions or need more details, we're here to help!
Great news! We've got you covered—your basic utilities are already set up for you! If you have any other questions or need anything else, just let us know. We're here to make your move as smooth as possible!
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Our team is always ready to answer your questions.
Testimonials
Love these apartments and the staff! Very helpful. Especially Destiny, she answers all my questions accordingly and does her best to accommodate me.
- Google
On a single income I searched long and hard for an apartment that “felt right” and could accommodate most of my wants for an apartment on a budget. Not an easy thing to find. I landed on Eagle Crest because it simply has the most to offer in this price range. I sat on a wait list for a few months before they had something available for me because I truly believed this would fit most of the criteria I was searching for. Upon meeting the management they immediately made me feel welcome and accommo
- Google
I have had nothing but good experiences since moving here. The management, Kendra and Natalie, and maintenance are all very helpful and all around great people. I am a young woman that lives on my own and have never felt unsafe here. Management has been doing a lot of recent great renovations to make the complex nicer. The maintenance men are awesome and make it a mission to get to you asap and have always left me satisfied. I would absolutely recommend Eagle Crest
- Google
Management is awesome. If there was a problem, they jumped on it the same day. It’s a comfortable, quiet and clean complex.
- Google