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Frequently Asked Questions
No appointment? No problem! Walk-ins are always welcome, but we do recommend scheduling ahead to ensure we can give you our full attention.
Applying for an apartment is a breeze! Just head over to our floorplan page online, and you can complete your application right there. If you have any questions or need help along the way, feel free to reach out!
Our application process typically takes 24-72 hours. We partner with a third-party system that evaluates each applicant based on credit, criminal history, and other key factors like income, employment, and residence history. Once everything is reviewed, our team will reach out to you with the results as soon as possible. We can’t wait to welcome you to our community!
When applying, there are just a couple of upfront costs to take care of: a $200 hold fee, that will go towards your security deposit when you move in, a security deposit (which you can find our current amount on our floorplan page) and a $50 application fee per person over 18. If you have any questions or need more details, we're just a call or message away! We're here to help make the process as smooth as possible!
Paying rent is a breeze with BRG! You’ve got plenty of options: pay online through the BRG Resident Portal, the BRG Apartments App, Text to Pay, Apple Pay, Masterpass, or even WIPS/PayNearMe for quick cash payments at thousands of local retail stores. Please note, we don’t accept checks at our leasing office, so these digital options are the way to go!
Yes, renter's insurance is a must at all BRG communities! You can easily grab a policy through our trusted insurance partner or choose your own Personal HO4 (Renter’s Insurance) from any provider you like. Just make sure to upload your proof of coverage, and you're all set!
Sycamore School District
While utilities aren't included in the rent, this gives you the flexibility to manage them based on your personal usage. If you have any other questions or need more details, we're here to help!
Getting your utilities set up is super easy! Just reach out directly to the local utility companies with your new address, and they'll get you connected in no time. If you need any help finding the right contacts, we’re here for you at the leasing office.
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Our team is always ready to answer your questions.
Testimonials
i stayed at deercross for a year. its nice quite place. management is good. nice amenities. management is good and responds quickly. onsite maintenance guys. nice locality, well connected to express ways. 2 mins walk to Kroger store.
- Google
One of the greats places to live in The city of Blue Ash.
- Google
We are half way through our first year and over all we have had a great experience. All issues have been address in a timely manor. Unfortunately the new person across the hall has the same last name so mail gets mixed up but that’s no ones fault. We plan to leave once our lease is up because we want a 3rd bedroom but we are looking to stay with a BRG property. I would highly recommend Deercross it’s quiet and a great location.
- Google
I've stayed in Deercross Apartments for several years - it's been a great place to live - high quality of apartments & surroundings, safe & family friendly neighborhood, great maintenance, fun parties and a fantastic leasing office team. The location is also great with stores like Kroger, Kohls, Big Lots, Target etc. nearby, most of which are within walking distance. It's also right next to Ronald Reagan Highway - which gives you access to both I71 & I75. The rent is pretty reasonable.
- Google
Lived here for two years and never had an issue with management. The one repair I needed took only a day to fix. Great area too!
- Google