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Frequently Asked Questions
No appointment? No problem! Walk-ins are always welcome, but we do recommend scheduling ahead to ensure we can give you our full attention.
Applying for an apartment is a breeze! Just head over to our floorplan page online, and you can complete your application right there. If you have any questions or need help along the way, feel free to reach out!
Our application process typically takes 24-72 hours. We partner with a third-party system that evaluates each applicant based on credit, criminal history, and other key factors like income, employment, and residence history. Once everything is reviewed, our team will reach out to you with the results as soon as possible. We can’t wait to welcome you to our community!
When applying, there are just a couple of upfront costs to take care of: a $200 hold fee, that will go towards your security deposit when you move in, a security deposit (which you can find our current amount on our floorplan page) and a $50 application fee per person over 18. If you have any questions or need more details, we're just a call or message away! We're here to help make the process as smooth as possible!
Paying rent is a breeze with BRG! You’ve got plenty of options: pay online through the BRG Resident Portal, the BRG Apartments App, Text to Pay, Apple Pay, Masterpass, or even WIPS/PayNearMe for quick cash payments at thousands of local retail stores. Please note, we don’t accept checks at our leasing office, so these digital options are the way to go!
Yes, renter's insurance is a must at all BRG communities! You can easily grab a policy through our trusted insurance partner or choose your own Personal HO4 (Renter’s Insurance) from any provider you like. Just make sure to upload your proof of coverage, and you're all set!
West Clermont School District
While utilities aren't included in the rent, this gives you the flexibility to manage them based on your personal usage. If you have any other questions or need more details, we're here to help!
Getting your utilities set up is super easy! The only thing you need to set up is Duke Energy, and we set up everything else! You just need to reach out directly to Duke Energy with your new address, and they'll get you connected in no time. If you need any help finding the right contacts for the other utilities, we’re here for you at the leasing office.
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Our team is always ready to answer your questions.
Testimonials
I have been a tenant now for 3 years at Crown Station and I am very happy to be here!! and the rent is very reasonable!! I have had very few and little problems. Crown Station management has been super and very easy to work with when ever I have needed their support of others misbehaving around my apartment or when I may need work done. The management has only the best interest of their tenants in mind and are very fair. Their maintenance team are also great and have worked very hard.
- Apartments.com
My family has lived here for 3 years and I have nothing but great things to say about the property, management and maintenance staff. Whenever there is an issue Diane and the maintenance staff are on it right away. It is a quiet complex with amenities like a pool, park and plenty of space to play. I have two young children and feel they are safe and in a great area. We have no issues and would recommend this complex to anyone!
- Apartments.com
Love the staff and people here. I emailed once about a small leak they were there that day and took care of it!! Never have a problem always sweet and friendly. Love it here
- Google
I am a current resident and have lived here for just over three years. Maintenance is always quick to respond to any possible issues. The current apartment manager is absolutely amazing. She is on top of things and ready to help, should a problem arise. The pool is clean and well maintained. Highly recommend.
- Google
I have nothing but good things to say about the crew managing Crown Station. Every interaction I've had from management to maintenance has been exemplary. When I moved into a well kept one bedroom apartment, I was pleasantly surprised with the size and state of the rental for the price. I had a small personal issue with the room I rented, something most people would simply overlook, but Diane and Shari pulled out all the stops to make me as comfortable as possible.
- Google
I moved into Crown Station about a year ago, and I have to say Crown Station is by far the best quality for my money! The management team is great!! I have no complaints and will be renewing my lease.
- Apartments.com
I have been looking for an apartment in the Amelia area for sometime, I finally found my new home at Crown Station Apartments! The ladies in the leasing office made my move in so easy and also gave me a move in gift basket! I would refer Crown Station to ALL my family and friends. Thank you Crown Station Team!
- Apartments.com
I moved into Crown Station about 3 month ago. I absolutely love the view from my apartment. The property is well keeped, the pool looks great! The staff at Crown Station is always willing to help with any thing and very professional. Come on over to Crown Station family and friends!
- Apartments.com