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Frequently Asked Questions
No appointment? No problem! Walk-ins are always welcome, but we do recommend scheduling ahead to ensure we can give you our full attention.
Applying for an apartment is a breeze! Just head over to our floorplan page online, and you can complete your application right there. If you have any questions or need help along the way, feel free to reach out!
Our application process typically takes 24-72 hours. We partner with a third-party system that evaluates each applicant based on credit, criminal history, and other key factors like income, employment, and residence history. Once everything is reviewed, our team will reach out to you with the results as soon as possible. We can’t wait to welcome you to our community!
When applying, there are just a couple of upfront costs to take care of: a $200 hold fee, that will go towards your secuirty deposit when you move in, a security deposit (which you can find our current amount on our floorplan page) and a $50 application fee per person over 18. If you have any questions or need more details, we're just a call or message away! We're here to help make the process as smooth as possible!
Paying rent is a breeze with BRG! You’ve got plenty of options: pay online through the BRG Resident Portal, the BRG Apartments App, Text to Pay, Apple Pay, Masterpass, or even WIPS/PayNearMe for quick cash payments at thousands of local retail stores. Please note, we don’t accept checks at our leasing office, so these digital options are the way to go!
Yes, renter's insurance is a must at all BRG communities! You can easily grab a policy through our trusted insurance partner or choose your own Personal HO4 (Renter’s Insurance) from any provider you like. Just make sure to upload your proof of coverage, and you're all set!
Worthington Schools Elementary: Worthington Hills Middle School: McCord Middle School High School: Worthington Kilbourne High School
While utilities aren't included in the rent, this gives you the flexibility to manage them based on your personal usage. If you have any other questions or need more details, we're here to help!
Great news! We've got you covered—your basic utilities are already set up for you! If you have any other questions or need anything else, just let us know. We're here to make your move as smooth as possible!
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Our team is always ready to answer your questions.
Testimonials
I absolutely love my apartment. All of the staff are so warm and inviting. The maintenance staff takes really good care of any situation that I ever have I absolutely adore them. And the office staff is wonderful also they attend to your needs here and I feel safe here. When I have an issue play addressed it usually within the first 24 hours very pleasant very kind I will recommend this place to anybody.
- Google
What a great Holiday party ! You had something for everyone—- face painting for kids, photo booth for families, pool and great party food with plenty of sweets. The party house was full of happy people, they consumed all the food and so you ordered pizzas— thanks so much for caring about your residents. Bravo !!
- Pete
I've been here about a month and so far I have been very happy with the office and maintenance staff; neighbors are friendly and quiet; the amenities are nice and well kept and the property always looks clean. I'd recommend to anyone looking to move.
- Google
The staff at Liberty Crossing are so attentive and kind. They are quick to respond to any need, no matter how small, with a great attitude. The property is beautiful, affordable, and clean. Couldn't recommend enough.
- Google