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Frequently Asked Questions
No appointment? No problem! Walk-ins are always welcome, but we do recommend scheduling ahead to ensure we can give you our full attention.
Applying for an apartment is a breeze! Just head over to our floorplan page online, and you can complete your application right there. If you have any questions or need help along the way, feel free to reach out!
Our application process typically takes 24-72 hours. We partner with a third-party system that evaluates each applicant based on credit, criminal history, and other key factors like income, employment, and residence history. Once everything is reviewed, our team will reach out to you with the results as soon as possible. We can’t wait to welcome you to our community!
When applying, there are just a couple of upfront costs to take care of: a $200 hold fee, that will go towards your security deposit when you move in, a security deposit (which you can find our current amount on our floorplan page) and a $50 application fee per person over 18. If you have any questions or need more details, we're just a call or message away! We're here to help make the process as smooth as possible!
Paying rent is a breeze with BRG! You’ve got plenty of options: pay online through the BRG Resident Portal, the BRG Apartments App, Text to Pay, Apple Pay, Masterpass, or even WIPS/PayNearMe for quick cash payments at thousands of local retail stores. Please note, we don’t accept checks at our leasing office, so these digital options are the way to go!
Yes, renter's insurance is a must at all BRG communities! You can easily grab a policy through our trusted insurance partner or choose your own Personal HO4 (Renter’s Insurance) from any provider you like. Just make sure to upload your proof of coverage, and you're all set!
Residences at Northgate Crossing is situated in the Worthington Schools.
While utilities aren't included in the rent, this gives you the flexibility to manage them based on your personal usage. If you have any other questions or need more details, we're here to help!
Great news! We've got you covered - your basic utilities are already set up for you! If you have any other questions or need anything else, just let us know. We're here to make your move as smooth as possible!
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Our team is always ready to answer your questions.
Testimonials
Nice complex with decent amenities. The location is great with most of what you need within walking distance. Small complex and neighbors seem friendly. The property manager is great and very quick to help with any issues.
- Google
I love this apartment complex. When we moved in our apartment felt brand new! Anytime we have issues that need fixed they are fixed the next day. This apartment is a great location, being so close to Polaris and it is really affordable. I don't think you could find this quality housing with these low prices anywhere else.
- Google
I have been living here for about a month now, and it has been a really good transition for me coming from a big city. The complex is clean, the apartments are nice and spacious and the facility has been quick to respond to any maintenance request I have had, which I really like. Another bonus is that the community manager has been very welcoming and she has done a great job helping me to settle into my new home. So far I am liking it here, and I am happy with my decision to move into this comm
- Google
I lived here in the beginning of 2019. It was great place to live in. I never had issue with them at all. Even though the manager was changed. My overall experience was amazing. And they have sister apartment. Great office people.
- Google